Emergency/Crisis Numbers:

  • Police, Fire, Ambulance: 911
  • Vancouver Island Crisis Line (24-hour): 1-888-494-3888
  • Victoria Women’s Sexual Assault Centre (24-hour): 250-383-3232
  • Victim Help Line (for Victims of family and sexual violence and all other crimes):
  • Women’s Transition House Crisis Line (24-hour) (support, advocacy, and education for women in abusive relationships and children that witness abuse): 250-385-6611
  • Help Line for Children (24-hour): 250-310-1234
  • Kids Help Phone: 1-800-668-6868
  • Project Alive (support for children and youth who are at risk for suicide): 250-356-1123
  • Alcoholics Anonymous (24 hour help line): 250-383-7744
  • BC Drug and Poison Information (24-hour): 1-800-567-8911

Resource Numbers:

  • Health Link BC: 811
  • Vancouver Island Health Authority (South): 1-888-533-2273
  • Vancouver Island Health Services Aboriginal Health: 250-370-8194
  • VIHA Home and Community Care Team for Esquimalt/Westshore/Sooke: 250-519-3492
  • Single Parent Resource Centre (support and skills training for single parents): 250-385-1114
  • Lawyer Referral Service: 1-1800-663-1919 (toll free) Service to help people if they are not sure if they have a legal problem, people who need legal advice but don’t know where to go and people who need a lawyer but don’t know one.
  • BC Seniors Information Line: 1-800-465-4911 or 250-952-1742
  • Seniors Link Information Line: 250-382-4331 Monday-Thursday 9 am to 4 pm
  • BC Association of Clinical Counsellors (provides referrals to counsellors): 1-800-909-6303
  • Narcotics Anonymous: 250-383-3553
  • Problem Gambling Helpline: 1-888-795-6111
  • BC Bereavement Helpline: 1-877-779-2223
  • Credit Counselling Society: 1-888-527-8999
  • BC Human Rights Tribunal: 1-888-440-8844
  • Poison Control Centre: 1-800-567-8911

Mental Health and Addictions:

  • USTAT (Urgent Short Term Assessment & Treatment): 250-213-4400
    • Provides short-term individual psychotherapy for patients in crisis, at risk, or in severe distress. Clients are assigned to a primary therapist who does an initial assessment and establishes treatment goals. A team of psychiatrists is available as needed for consultation and follow- up. Access requires a family doctor’s referral. Referrals must be made through Mental Health and addictions Intake and can be faxed to 250-381-3444.
  • Discovery Youth & Family Addiction Services (VIHA): 250-721-2669
    • For children ages 12-19, families, caregivers

Walk-in Medical Clinics:

Millstream Medical Clinic250-391-7554

  • 107-2349 Millstream Rd, Victoria, BC V9B 3R5

St. Anthony’s Medical Centre250 478-6242

  • 582 Goldstream Ave, Langford, BC V9B 2W7

Colwood Medical Treatment Centre250-478-8833

  • 102-1910 Sooke Rd, Victoria, BC V9B 1V7

Coast Health Alliance: 250-478-2002

  • 113-662 Goldstream Avenue, Victoria, BC

Constituency Offices, Members of Parliament

  • Randall Garrison (NDP) Esquimalt – Juan de Fuca, 100 Aldersmith Place, Victoria, BC, 250-405-6550


  • John Horgan (NDP) – Juan de Fuca, 800 Goldstream Avenue, Victoria, BC, V9B 2X7, 250-391-2801
  • Maurine Karagianis (NDP)  – Esquimalt-Royal Roads, 100 Aldersmith Place, Victoria, BC, V9A 7M8, 250-479-8326

City Hall

City of Colwood
3300 Wishart Road
Victoria, BC
V9C 1R1

City of Langford
2nd Floor, 877 Goldstream Avenue
Victoria, BC
V9B 2X8

District of Highlands
1980 Millstream Road
Victoria, BC
V9B 6H1

District of Metchosin
4450 Happy Valley Road
Victoria, BC
V9C 3Z3

Town of View Royal
45 View Royal Avenue
Victoria, BC
V9B 1A6

Library Branches

Community Kitchen PowerPoint

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