Emergency/Crisis Numbers:

  • Police, Fire, Ambulance: 911
  • Vancouver Island Crisis Line (24-hour): 1-888-494-3888
  • Victoria Women’s Sexual Assault Centre (24-hour): 250-383-3232
  • Victim Help Line (for Victims of family and sexual violence and all other crimes):
  • Women’s Transition House Crisis Line (24-hour) (support, advocacy, and education for women in abusive relationships and children that witness abuse): 250-385-6611
  • Help Line for Children (24-hour): 250-310-1234
  • Kids Help Phone: 1-800-668-6868
  • Alcoholics Anonymous (24 hour help line): 250-383-7744
  • BC Drug and Poison Information (24-hour): 1-800-567-8911

Resource Numbers:

  • Health Link BC: 811
  • Single Parent Resource Centre (support and skills training for single parents): 250-385-1114
  • Lawyer Referral Service: 1-1800-663-1919 (toll free) Service to help people if they are not sure if they have a legal problem, people who need legal advice but don’t know where to go and people who need a lawyer but don’t know one.
  • BC Association of Clinical Counsellors (provides referrals to counsellors): 1-800-909-6303
  • Narcotics Anonymous: 250-383-3553
  • Problem Gambling Helpline: 1-888-795-6111
  • BC Bereavement Helpline: 1-877-779-2223
  • Credit Counselling Society: 1-888-527-8999
  • BC Human Rights Tribunal: 1-888-440-8844
  • Poison Control Centre: 1-800-567-8911

Mental Health and Addictions:

  • USTAT (Urgent Short Term Assessment & Treatment): 250-213-4400
    • Provides short-term individual psychotherapy for patients in crisis, at risk, or in severe distress. Clients are assigned to a primary therapist who does an initial assessment and establishes treatment goals. A team of psychiatrists is available as needed for consultation and follow- up. Access requires a family doctor’s referral. Referrals must be made through Mental Health and addictions Intake and can be faxed to 250-381-3444.
  • Discovery Youth & Family Addiction Services (VIHA): 250-721-2669
    • For children ages 12-19, families, caregivers

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